Hannibal, Missouri

• Hannibal is known as America’s Hometown and has the honor of being the place where celebrated author Mark Twain grew up.
• SC Contact Center has been in Hannibal for over 12 years and our supervisory staff strives to bring that same hometown feeling into our workplace.
• With over 330 workstations, we offer a variety of employment opportunities including Email, Bilingual, Payment Services, Customer Service and Order Taking positions.
• Our center also participates in many community events including the American Cancer Society’s Relay for Life and American Heart Association Heart Walk.
• Throughout the year the Booster Committee hosts fun events such as dress up days, special food events, and fundraisers.
• Some of the annual fundraisers are plant sales in the spring and used book sales in the fall.
• Further demonstrating our commitment to this community, in 2007 we moved into our  brand new, 20,000+  square foot state of the art facility.
• Considering that almost 80% of our seasonal employees return every year, we must be doing something right!
• Please call or come see us to learn more about what makes SC Contact Centers such a great place to work!

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Hear what some of our employees have to say:

I’m a payment specialist at the Hannibal center. I came in to apply because I’d been a stay-at-home mom for almost 20 years and I needed a part-time job. The payment specialist job fell into place for me because it offered Monday through Friday hours. Recently, I was able to learn to take orders as well. This gives me another skill which I like. I’m a people person and I enjoy helping customers who may be going through a rough time and showing them how the company will work with them.

I saw the ad for employees in the paper and came and applied. I’ve found that working at the contact center is very flexible. I’m an extended weekend employee and this gives me time to take college classes and to change my schedule when needed. I’ve also been trained to help internet customers and this variety keeps it interesting. Supervisors work with employees in terms of work and personal needs and I especially enjoy the wide range of personalities employed here.

I have been with the company for 13 years and I enjoy working here. I am the lead for the Outbound group on first shift. In Outbound we call our customers to let them know of any issues with their order. We perform several types of customer service and it is always interesting. I have worked many jobs in my life and this is the job I have enjoyed the most. I especially appreciate how the company treats employees.

Here are some pictures of the inside of our call center!