Be a part of three generations of success at SC Contact Centers. For the better part of a century, our customers have been thanking us for helping them build their holiday traditions. The Contact Centers are part of an organization that has been around for over 95 years.
Come have fun at SC Contact Centers and let us try to fit work into your busy schedule. Our centers answer inbound calls, make outbound calls and emails from our customers. We are located in Dickeyville, WI; and Hannibal, MO. We also offer positions where you can work from home.
Answer incoming customer calls and enter customer orders online. Reps offer sales items on each qualified order and answer customer questions regarding shipping information. In addition to the hourly pay rate, commission is paid on each sale item sold.
We also offer Home Agent positions for those who reside in Wisconsin, Florida, Iowa, Illinois, Missouri, Kansas, Arkansas, Mississippi, North Carolina and Alabama.
In addition to Phone Representative job duties and incentives, reps will troubleshoot and solve more complex customer inquiries. Reps who advance to a Customer Service Representative position will receive a $1.00 per hour increase in pay.
Our Contact Center Training Classes are designed to give those who have little or no call center experience the skills needed to take the customer’s order and give our customers a positive shopping experience.
Our trainers take pride in their role and strive to ensure a friendly, fun environment in training. Order Taking training involves a hands on approach with help every step of the way as you transition from the training environment to the Call Center floor.
